Shipping & Returns

Shipping Options

Australian customers, please note: our shipping cost per order is capped at $13.75.

Customers outside Australia, please note: our export shipping cost per order is capped at $60.00 for Air Mail or Courier service. HOWEVER, PLEASE BE AWARE THAT AUTHORITIES IN YOUR OWN COUNTRY MAY REQUIRE YOU TO PAY ADDITIONAL LOCAL DUTIES AND/OR TAXES ON IMPORTED GOODS.

MODRATEC has been manufacturing mechanically interlocked Lever Frames in kit form since 2004. They are customised to the specific requirements of the layout they are intended to control. Furthermore, we have put the power to design interlocking into the hands of the customer by developing our own design software, SigScribe4.

Our usual shipping method is either by mail using Australia Post, or by reputable courier. The standard mail option for international shipments is air-mail.

You may request a shipping option that differs from our usual method. For example, you may request express mail, or, for an international shipment, sea-mail may be a possible lower cost option.

Dispatch of goods ordered

MODRATEC will dispatch goods as soon as possible after an order is placed provided that full payment has been received and cleared. We will advise you if an extended delay is anticipated. While payment by credit card or PayPal for your order may have been authorised, we will not complete the transaction until goods are ready for shipment.

Loss or Damage in Transit

You may choose to pay for your shipment to be insured for a maximum value between $100 and $2000, in which case, we will ship either by courier or registered mail.

Returning goods

Where faulty goods need to be returned to MODRATEC, it will be at the customer's expense.

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